Terms & Conditions
To make a purchase online, you must be a legal resident of the 50 states of the United States of America or the District of Columbia and be at least 18 years of age, at least 19 years of age if you are from Alabama or Nebraska, or at least 21 years of age if you are from Mississippi.
1. Delivery Costs For Online Orders
Our standard US shipping charge is $6.00. US standard orders totaling over $59.00 (after any discounts and / or promotional codes have been applied) are delivered free. Unfortunately, shipping costs do not count against the $59.00 total.
2. Delivery Times for Online Orders
Once payment has been processed we aim to ship all orders within two (2) working days of receipt. From dispatch please allow around 3–5 working days for standard delivery.
For expedited orders we aim to ship on the same working day with delivery the following working day. Please note the cut off time is 11.00 am. Any order placed after 11.00 am will be dispatched the following working day.
Working days for us are Monday to Friday (not including UK Bank / Public Holidays).
3. Missing Orders
Please contact us straight away if your order does not arrive when it should. You should quote your order number and we will find out what happened to it and get it to you as quickly as we can. Unfortunately we cannot replace orders where the delivery address has been entered incorrectly by the person placing the order.
4. Missing Items
Please contact us immediately if your order is missing any products. We’ll find out what happened to your order within three (3) working days and we’ll get them to you as soon as possible or give you the option of a full refund of the missing items.
5. Returns Policy And Refunds
You may return any unopened and unused items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 5 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 5 business days).
If you need to return an item, simply contact us via the email icon at the bottom of the page quoting your order number and return requirements.
We use SagePay and PayPal as our online payment platform and accept payment from the following cards;
Your debit/credit card details are entered on a secured page and they are transferred using SSL (Secure Sockets Layer).
We accept 3D secure transactions.
Your right to cancel your order for any reason starts the moment you place your order and ends 14 days from the day you receive it.
If you'd like to cancel your order for any reason simply contact us to let us know.
8. General Terms, Site Content and Limitations on Liability
All promotional codes are valid on full priced items only unless otherwise stated.
Please bear in mind that buying over the internet provides a different shopping experience to buying in store. Be aware that:
You should assume that everything you see or read on the Site is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Site without the written permission of Bulldog Skincare Inc. Bulldog Skincare Inc. neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with Bulldog Skincare Inc.
The colors which are shown on the website will depend on many factors including your computer display settings.
All goods are subject to availability – we may not be able to supply your order.
Any delivery estimates given are estimates only.
The goods and promotions which are offered on the website may not be available in store and vice-versa.
Your use and browsing of the Site is at your own risk. Neither Bulldog Skincare Inc. nor any other party involved in hosting or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, use of, the Site. Without limiting the foregoing, everything on the Site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SEE SECTION 11 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SUBSECTION OF SECTION 8.
Any communication or material you transmit to the Site by electronic email or otherwise, including any data, questions, comments, suggestions, or the like is and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Bulldog Skincare Inc. or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting.
Images of people or places displayed on the Site are either the property of, or used with permission by, Bulldog Skincare Inc. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Bulldog Skincare Inc. has not reviewed all of the sites linked to the Site and is not responsible for the contents of any off-site pages or any other sites linked to the Site. Your linking to any other off-site pages or other sites is at your own risk. SEE SECTION 11 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SUBSECTION OF SECTION 8.
Although Bulldog Skincare Inc. may from time to time monitor or review postings, transmissions, and the like on the Site, Bulldog Skincare Inc. is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy in any information contained within such locations on the Site. SEE SECTION 11 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SUBSECTION OF SECTION 8.
You are prohibited from scandalous, inflammatory, pornographic or profane materials or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law. Bulldog Skincare Inc. will co-operate with any law enforcement authorities or court order requesting or directing Bulldog Skincare Inc. to disclose the identity of anyone posting any such information or materials.
You are responsible for ensuring that your log in details, password and all other details in relation to your account remain confidential at all times.
We will not be responsible for the performance of any obligations under these Terms and Conditions in the case of an event outside of our reasonable control (force majeure) including (but not limited to ) strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood, snow or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment. SEE SECTION 11 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SUBSECTION OF SECTION 8.
Your acceptance of our Terms and Conditions is given when you visit our website and/or make a purchase from us.
We reserve the right to change these Terms and Conditions at any time and any such change will be effective to all new orders once included in the text of these Terms and Conditions and published on the website.
We try to make sure that all information on the website is accurate and correct at all times. We will try to resolve all information errors on the website as soon as reasonably possible. If you believe that such an error has affected your purchase, please let us know. However, because we take these steps we will not be liable to you for any errors on the website. SEE SECTION 11 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SUBSECTION OF SECTION 8.
The price payable for the goods you order is as set out in our website at the time you place the order.
Bulldog Skincare Inc. reserves the right to change the advertised price at any time.
Nothing within these conditions operates so as to exclude, limit or restrict our liability for death or personal injury.
9. Dispute Resolution; Informal Resolution and Formal Resolution by Arbitration/Class Action Waiver
In order to expedite and control the cost of disputes, you and Bulldog Skincare Inc. agree that any legal or equitable claim relating to use of this Site or purchase of any products from this Site (referred to as a “Claim”) will be resolved as follows:
A. Informal Resolution:
You and Bulldog Skincare Inc. will first attempt to resolve any Claim informally. In the event that any dispute between Bulldog Skincare Inc. and you arises out of or relates to these Terms and Conditions, the applicability of these Terms and Conditions of Bulldog Skincare Inc. Sites or applications, or purchase of any Bulldog Skincare Inc. or other products on this Site, or to breach or enforcement, interpretation or validity of these Terms and Conditions, you and we agree to try to promptly resolve any such dispute informally. Please send a written notice describing the dispute to firstname.lastname@example.org.
B. Formal Resolution by Arbitration/Class Action Waiver:
READ THE FOLLOWING ARBITRATION PROVISION CAREFULLY, IT LIMITS YOUR RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION. You agree that any dispute, controversy or claim arising out of or relating to these Terms and Conditions, the applicability of these Terms and Conditions to the use of this Site, or purchase of any Bulldog Skincare Inc. or other products on this Site, or to breach or enforcement, interpretation or validity of these Terms and Conditions, or the determination of the scope or applicability of Arbitration shall be governed solely by the Federal Arbitration Act.
If you and Bulldog Skincare Inc. cannot resolve a dispute informally, any dispute asserted by either party will be resolved only by binding Arbitration. By agreeing to Arbitration, both you and Bulldog Skincare Inc. understand and agree that all disputes shall be decided by an Arbitrator and that you are waiving your rights to maintain other available resolution processes, such as a court action or administrative proceeding, to settle disputes. Instead of suing in court, both you and Bulldog Skincare Inc. each agree to resolve disputes (except certain small claims) only by Arbitration. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JURY TRIAL. The rules in Arbitration are different. There is no judge or jury, and review is limited, but an arbitrator can award the same damages and relief, and must honor the same limitations stated in these Terms and Conditions as a court would.
The Arbitration will be conducted under the JAMS Streamlined Arbitration Rules & Procedures (referred to as the “JAMS Rules”) and under the rules set forth in these Terms and Conditions. If there is a conflict between JAMS Rules and the rules set forth in these Terms and Conditions, the rules set forth in these Terms and Conditions will govern. You may, in Arbitration, seek any and all remedies otherwise available to you pursuant to the law of the governing state. If you decide to initiate Arbitration, Bulldog Skincare Inc. agrees to pay the Arbitration initiation fee and any additional required deposit required by JAMS to initiate your Arbitration. You and Bulldog Skincare Inc. agree to pay the costs of the Arbitration proceeding provided however that if you are a consumer you shall not be required to pay more than $250.00 of the fees or such amount as the JAMS Rules may later prescribe. All other fees, such as attorneys’ fees and expenses of travel to the Arbitration, will be paid in accordance with JAMS Rules. The Arbitration will be held at a location in your home town area if possible, unless you and Bulldog Skincare Inc. both agree to another location or telephonic Arbitration. To initiate Arbitration, you or Bulldog Skincare Inc. must do the following things:
(1) Write a demand for Arbitration. The demand must include a description of the dispute and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at www.jamsadr.com.
(2) Send three copies of the Demand for Arbitration, plus the appropriate filing fee to:
JAMS [to your local JAMS office or to JAMS, 620 Eighth Ave., 34th Floor, New York, NY 10018].
(3) Send one copy of the Demand for Arbitration to the other party.
Special Rules in the Arbitration Proceeding. (i) The arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so. Otherwise, the arbitrator’s decision is final and binding on all parties and may be enforced in any Federal or State court that has jurisdiction. (ii) Neither you nor Bulldog Skincare Inc. shall be entitled to join or consolidate claims in Arbitration by or against other individuals or entities, or arbitrate any claim as a representative member of a class or in a private attorney general capacity. THIS MEANS THAT YOU WAIVE YOUR RIGHT TO INITIATE OR PARTICIPATE IN ANY CLASS OR CONSOLIDATED ACTION WHATSOEVER. Accordingly, you and Bulldog Skincare Inc. agree that the JAMS Class Action Procedures do not apply to our Arbitration. A court may sever any portion of this dispute resolution provision if it finds such unenforceable, except for the prohibition on class, representative and private attorney general arbitrations. Notwithstanding the obligation to arbitrate all disputes under these Terms and Conditions, you may assert an individual dispute in small claims court in lieu of Arbitration.
10. Choice of Law and Time to Bring Your Claim
You agree that any dispute will be governed by the law of the State of New York and that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to, or connected with your use of Bulldog Skincare Inc.’s website, its products, or these Terms and Conditions, must be filed within one (1) year after such claim or cause of action arose or be forever banned.
You agree to personal jurisdiction by and venue in state and federal courts in Suffolk County, New York.
IF YOU ARE A CONSUMER, HOWEVER, THIS PROVISION SHALL NOT BE CONSTRUED TO LIMIT YOUR RIGHTS UNDER CONSUMER PROTECTION LAWS OF YOUR STATE OF RESIDENCE AS SET FORTH IN SECTION 11.
11. Exclusions and Limitations; Consumer Protection Notice
If you are a consumer, the provisions in these Terms and Conditions are intended to be only as broad and inclusive as is permitted by the laws of your State of residence. If you are a New Jersey consumer, the terms of Sub-Sections identified in Section 8 and the terms of Section 10 do not limit or waive your rights as a consumer under New Jersey law and the provisions in these Terms and Conditions are intended to be only as broad and inclusive as is permitted by the laws of the State of New Jersey. In any event, Bulldog Skincare Inc. reserves all rights, defenses and permissible limitations under the law of your State of residence. Notwithstanding the foregoing, nothing in this Section shall modify Section 9(B) (Formal Resolution by Arbitration).
Bulldog Skincare, Inc
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